Australia Post — Metro, Regional & Rural Zones
Zone classifications are set by Australia Post and applied automatically at checkout based on your postcode.
Shipping & Delivery
Everything you need to know about how we ship, our rates, and estimated delivery times across Australia.
LYTES offers free standard shipping to all metro locations on orders over $149. Regional, Rural, Remote and Express rates for orders over $149 are automatically reduced by $10 at checkout.
Applied automatically once your cart total reaches $149 (after discounts, before shipping).
All orders include complimentary tracking. A tracking link is emailed once your order is dispatched.
Shipping Rates
Base rates apply for orders under $149. A $10 discount is applied automatically for orders of $149 and over — metro Standard drops to $0 (FREE).
Australia — Standard
| Under $149 | |
| Metro | $10 |
|---|---|
| Regional & Rural | $13 |
| Remote | $18 |
| $149 and over | |
| Metro | $0 — FREE |
| Regional & Rural | $3 |
| Remote | $8 |
Signature on delivery optional +$3.
Australia — Express
| Under $149 | |
| Metro | $14 |
|---|---|
| Regional & Rural | $22 |
| Remote | $32 |
| $149 and over | |
| Metro | $4 |
| Regional & Rural | $12 |
| Remote | $22 |
Signature on delivery optional +$3.
Delivery Zones
Shipping rates are determined by your postcode zone as classified by Australia Post. Here's a quick guide to what each zone covers:
Not sure which zone your postcode falls in?
Processing & Dispatch
Orders are typically processed and dispatched within 12–48 hours (Monday to Friday). During peak periods there may be minor delays, though we aim to dispatch as quickly as possible.
Orders are shipped from Wollongong, NSW.
Estimated Delivery Times
Standard Post (once dispatched)
- NSW: 2–4 business days
- ACT, VIC: 3–6 business days
- SA, Southern QLD: 3–6 business days
- TAS: 3–6 business days
- Northern QLD: 3–6 business days
- NT & WA: 3–6 business days
All timeframes are estimates. See Australia Post delivery speeds or use the postage calculator for your location.
Express Post
Available at checkout for eligible postcodes. Express Post is faster but does not guarantee next-day delivery to all areas — timeframes are estimates only.
Order Tracking
Tracking is included for all orders. Your tracking link will be emailed after dispatch.
Can't find your tracking email? Check your spam folder or contact us.
Delivery Preferences
Signature Options
- Authority to Leave (ATL): Your parcel may be left in a safe place at your premises.
- Signature Required: A signature is required on delivery. If no one is home, a collection card will be left for pickup at your local Post Office with valid ID.
Select ATL or Signature at checkout. Signature on delivery is +$3.
Authority to Leave Terms
If you choose ATL, the parcel is deemed delivered once left at your premises. LYTES and our delivery partners are not responsible for loss or damage after delivery. By selecting ATL, you accept full responsibility and release LYTES from associated claims or liabilities.
Packaging
We use recycled, recyclable and compostable packaging materials wherever possible to minimise environmental impact. Find out more.
Need Help?
If you have questions about shipping, delivery or tracking, please get in touch — we're happy to help.
FAQs
Do you ship to PO Boxes, Parcel Lockers and business addresses?
Yes. Australia Post delivers to PO Boxes, Parcel Lockers and business addresses across Australia.
Can I change my address after placing an order?
If your order has not been dispatched, we can usually update the address. Please contact us as soon as possible with your order number.
What if my parcel is delayed?
Delivery timeframes are estimates and may vary due to carrier delays, public holidays or weather events. Your tracking link will reflect the most up-to-date status. If something looks off, get in touch and we'll help.
Which zone is my postcode in?
Your zone is determined by Australia Post based on your delivery postcode. Metro zones cover major capital city areas; Regional & Rural covers country towns and areas outside metro zones; Remote covers outback and very isolated locations.